Refund Policy


featured brands
Glymed Plus
PCA Skin
Peter Thomas Roth
Shop All Brands

Beauty Buzz
Skin Care Reviews
Skin Conditions

gift certificate

legal disclaimer
Privacy Policy
Legal Disclaimer

Official PayPal Seal

Skin Beauty Logo coupon code
Live help chat | Order Status | All Brands
check out Check Out
Home > 

Customer Care FAQs - Order Support


Refund Policy

Refund Policy

Returns/Exchanges are accepted within 7 days of receipt only if the product has not been opened and in its original package accompanied with the receipt and a returned approval code. Note, all returns are subjected to 15% re-stocking fee. (after 7 days no returns are allowed. NO EXCEPTIONS)

Please note our products are sold to customers who have used the products before and are purchasing on a re-order basis. If you have not used the product before, and want to try the product, we strongly recommend you visit your local salon for samples before making your purchase.

Once the items have been opened, we are not able to accept returns or exchanges on any opened products for any reasons. We can not accept returns or exchanges for discontinued products. Due to manufacture's return policy, we can not accept returns on Cellex-C. No returns on Makeup. The shipping fee for items being returned should be paid by the customer.

Customer will be responsible for all return shipping and handling fees. If you are returning an item that was shipped with free shipping promotion, the shipping cost will be deducted from the total refund amount.

To return your un-used item, contact our customer service representative via Live Chat to obtain an RMA number.

All returns are subject to inspection and approval when received.

Order Support Shipping & Delivery Help

Cancelling or Modifying Orders

Tracking Your Order

Refund Policy


Shipping Rates & Delivery Time

International Delivery Status

USPS Signature Waiver

Countries We Ship To

Support - FAQ

Contact Us

About Us

Live help chat
Thank you for shopping at We have been online since 1999 selling genuine brand name skin care and beauty products at affordable prices. We have a high loyalty return rate due to customer satisfaction, services, and great prices. Happy Shopping!

"First time ordering from these guys and they did a great job. Ordering online was super easy and shipping to Canada was fast and rates were reasonable. Thanks"

 Read More

"Eminence Clear Skin Probiotic Cleanser - I have been using the Eminence Probiotic line for about a year now. I love that it is made with all natural, organic ingredients. I had horrible blackheads and cystic acne. My skin has cleared up dramatically. I can almost go without foundation! It smells really refreshing also."

Skin Care Tip of the Day | BABOR | Bioelements | Cellex-C | Clarisonic | DDF | Decleor | Eminence | Exuviance | Glo Skin Beauty | Glotherapeutics | Glymed Plus | GM Collin | Jan Marini Marula Murad | NuFace | Peter Thomas Roth | Repechage | Rhonda Allison | Sakura Silk | ScarGuard | Sothys | StriVectin | Tend Skin | Thalgo | Wilma Schumann | Nioxin | Index | XML Site Map | Shared Products | Google Plus | Tumblr | Pinterest | Instagram | Blog | Linkin

follow us twitter facebook rss

USPS PayPal fedex
Copyright © 2018 Skin Beauty. All Rights Reserved.